Noise levels from adjacent rooms could easily disrupt your night!!! that extra parking fee could be better advertised, as it felt frustrating to find out upon check-in!!! Returning guests might appreciate clarity in luggage storage policies!!!

my stay at holiday inn was memorable after a disappointing experience in crawley before. the room was comfortable, well-decorated, and quiet, exceeding my expectations for an overnight stop. breakfast featured a delicious selection of hot and cold options, making for a great start to my day.

the lift accessibility was quite poor.

I stayed here for a night before my morning flight. The clean room I had was a comfortable retreat after a long day of exploring local attractions. I appreciated the efficient service when I needed a taxi to Gatwick South Terminal. The breakfast selection exceeded my expectations, with a great mix of hot and cold options.

Stayed here before and after a flight, and the atmosphere was welcoming. The staff were exceptionally helpful, providing tape for a car issue we experienced on the way in. Though breakfast options were limited, they were adequate for a quick start. Given the clean facilities and pleasant service, this will be a top choice for future stays.

great walking distance to landmarks and lovely parks

The hotel is conveniently situated just a 15-minute stroll from the town center which made my weekend explorations so enjoyable, and I especially loved the nearby Crawley Memorial Gardens, perfect for a peaceful walk among the greenery after a busy day in the city.

This Holiday Inn offered a decent stay, especially with the proximity to Gatwick. The room size was comfortable, allowing for a good night’s rest before my early flight. Housekeeping did a nice job keeping the space clean. The bathroom had good water pressure, which made showering enjoyable. I appreciated the free coffee in the lobby and the grab-and-go breakfast bags were a handy touch for travelers. The staff at check-in were friendly and welcoming, making the process easy after a long day. some aspects needed attention. The air conditioning unit was quite noisy, disrupting the quiet I hoped for. The breakfast area felt overcrowded in the morning, and I wished for a wider selection of food items. There were minor maintenance issues in the room, like a loose bathroom handle and insufficient closet space. These were small annoyances but stood out in an otherwise good experience.

The room was tidy and surprisingly spacious for a quick stay. I appreciated the helpfulness of the front desk when I needed directions. Plus, the local bus stop right outside made transport to the airport a breeze!

But honestly, why are hotel pillows so lumpy? I had to risk a neck injury just to find comfort!

I had a great stay here! The breakfast was plentiful and fresh, and the shower was surprisingly wonderful, way better than the usual. The room was quiet and comfortable, definitely would choose this again!

I enjoyed my stay. The breakfast had great hot options. The staff were friendly and helpful. The room was clean and well-maintained. Parking was convenient. 😊

Clean room, efficient breakfast area, with a great location near the Three Bridges Rail Station making it easy to access both London and Brighton.

No drawbacks at all.

Stayed here for a night before our morning flight. easy access, and plenty of parking made it convenient. The main bed was comfortable, but our other bed was a thin mattress on a fold-out sofa, making it less appealing. it worked for what we needed, and the room was mostly clean.

Felt good, nothing too much trouble.

During my stay, I appreciated the clean and comfortable room with easy accessibility features, making it suitable for all guests. The staff were friendly and accommodating, and breakfast had a good selection of hot and cold items.

Improvement in lift availability with luggage.

It was just a fitting option for exploring Crawley town with great value for the money. The breakfast food was fine. Try to check cleanliness before settling in.

The Holiday Inn provided a comfortable and clean room, with excellent amenities including a kettle and a variety of coffee options. The staff were attentive and efficiently assisted in arranging a taxi service to Gatwick South Terminal, ensuring a hassle-free start to my early morning flight. The breakfast selection was well-stocked, featuring a good mix of hot and cold items.

Lift accessibility could be improved, especially with luggage.